1. Information we collect
Parox Cloud may collect information required to operate the client portal, including account details, email address, order information, payment references, service information, and security-related records.
2. How information is used
- Creating and maintaining customer accounts.
- Processing and verifying orders and payments.
- Provisioning and managing requested services.
- Sending account, payment, security, and service notifications.
- Protecting the platform against abuse and unauthorized access.
3. Payment information
Payment submissions may include transaction identifiers and sender details needed to verify a payment. Customers should not submit passwords, private keys, or unrelated confidential information as payment evidence.
4. Security
Parox Cloud uses technical and operational controls intended to protect customer information. No internet service can guarantee absolute security.
5. Third parties
Service delivery may involve infrastructure and software providers required to operate the platform. Information may be processed by those providers only as necessary for the relevant service or operational purpose.
6. Retention
Information may be retained for operational, security, accounting, support, or legal purposes for as long as reasonably necessary.
7. Your responsibilities
Customers should protect their passwords, authentication methods, recovery codes, and other credentials and should immediately report suspected unauthorized account activity.
