1. Acceptance
By creating an account, placing an order, or using a Parox Cloud service, you acknowledge that you have read and agree to these terms.
2. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account. Account information should be accurate and kept up to date.
3. Orders and provisioning
Orders are submitted through the Parox Cloud client portal. A payment submission does not by itself guarantee immediate provisioning. Payments may require verification before a service is deployed.
Provisioning depends on available infrastructure capacity and the technical configuration of the selected service.
4. Payments
Customers must submit accurate payment information, including the required transaction reference. False, duplicated, altered, or misleading payment information may result in rejection or cancellation of an order.
5. Service use
Customers are responsible for the content, software, users, and activity operated through their services. Services must comply with applicable law and the Parox Cloud Acceptable Use Policy.
6. Suspension and cancellation
Parox Cloud may suspend or terminate services where required for security, abuse prevention, payment issues, policy violations, infrastructure protection, or other legitimate operational reasons.
7. Availability
Parox Cloud works to maintain reliable services, but uninterrupted availability is not guaranteed. Maintenance, infrastructure failures, network events, provider issues, or security incidents may affect availability.
8. Changes
Parox Cloud may update these terms when necessary. Continued use of the services after an updated version becomes effective constitutes acceptance of the updated terms.
9. Contact
Questions about these terms can be directed through the Parox Cloud client portal or the support options listed on the Contact & Support page.
